Candle & Diffuser Care


Follow these simple steps and not only will you be burning your candle safely but you'll be getting the most from your candle - after all you've paid you hard earned money for it so you want it to last as long as it possibly can!

The first burn

The first burn is the most important burn for your candle, so when you first light it ensure that it reaches the edges of the container. This will ensure that the candle burns evenly all the way down and doesn't tunnel (when wax is left on the sides of the vessel and is then essentially wasted wax). The wax will act like a memory foam and will always keep melting to the same point for each future burn.

Trim your wick!!

The next most important part of burning your candle is to trim your wick - the very first burn and every subsequent burn after that. Let the wax cool and trim the charred wick off to approximately 5mm. This ensure the wax will burn evenly, stops the candle from smoking and reduces soot on the inside of the container. It also stops the wick from getting too hot and burning your candle too fast, which could cause the container to overheat (and potentially shatter if its glass). Trimming the wick will also mean the candle will last longer and have a better scent throw.

Other candle care points:-
  • Never burn a candle for longer than 4 hours at a time and never leave it unattended

  • Burn candles out of reach of children and pets

  • Always leave at least 10cm between burning candles and always place on a heatproof surface

  • Do not burn candles on or near anything that can catch fire

  • Do not place candles in a draught

  • Don’t burn a candle all the way down. We recommend leaving 5mm of wax in the container. The little metal sustainer that holds the wick in place, should automatically distinguish the flame - but dont rely on it! 

  • Always snuff the candle out. Do not blow it out

    • Keep the wax pool clear of matches and other debris to avoid setting the candle on fire. Any type debris can also cause the candle to burn too quickly, which will overheat the container

      • Do not attempt to move your candle when burning as the metal tin and glass containers can be very hot to touch. 

      • Keep your candle on an even surface; uneven surfaces could cause harm to yourself or the room

      • And NEVER leave burning when you sleep!!


      Our reed diffusers are a great way to continually fragrance a room; they have no flame and release the scent naturally into the air. Reed diffusers are low maintenance and simple to use. They do not require a heat source so are a safe and practical way to fragrance your home. To get the most out of them, I have listed below a few tips.


      Firstly, remove the silver screw cap and plastic plug, be careful, I normally wear gloves as the oil could transfer from the plug onto your hands very easily at this point. Then screw the silver cap back onto the bottle and pop your reeds into the liquid and allowing them to soak up the oil. Once the reeds have absorbed some of the oil, they will start to release the scent into your room. You may wish to flip the reeds at this point.  You can become nose-blind to a scent when you smell it all the time, so some people like to flip their reeds on a regularly basis, to keep the scent fresh and fragrant. Keep in mind that the more your flip, the quicker the oil will evaporate. I tend to only flip my reeds when I can no longer smell the scent in the room, or I would move the diffuser to another room or change the position of it. 

      We provide you with 8 reeds if you have a 100ml diffuser or 4 smaller fatter reeds if you have the 50ml diffusers. If you want to make the fragrance more apparent in a room, increase the number of reeds you use. If you want a more subtle fragrance, use fewer reeds. We recommend replacing the reeds every so often as they can become clogged with the oil which will reduce their ability to throw the scent into your room. I recommend using them twice and then replace them with new reeds. If you decide to use the same bottle with a new scent, or have a new scent and bottle, always use new reeds. Reeds can get clogged up as well as dusty and if mixing the scents, you might not get a very pleasant smell!! 

      Obvisously, if you have a large room, I often suggest to use two (or more if its a really large room - you lucky thing!) diffusers. This will ensure you can smell the fragrance in the whole of the room.  Avoid placing it near a heat source such as a radiator, or in direct sunlight as this will cause the oil to evaporate quicker. Air conditioning units or close to a door that leads outside is also somewhere to avoid as the fragrance will be lost. 

      On average, 100ml of diffuser oil should last between 8-12 weeks, however, it’s lifespan can be affected by its positioning and the things mentioned above.

      We recommend using a coaster (especially one of our handmade concrete coasters - check them out!) or a matt under your reed diffuser as oil drips can cause damage to surfaces especially wooden, painted, varnished or plastic surfaces. It’s also a good idea to flip the reeds over a sink and again, wear gloves to avoid transferring onto your skin.